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The Warsaw Voice » Other » May 28, 2008
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Swedish Quality in Poland
May 28, 2008   
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Intrum Justitia prides itself on being Europe's leading credit management services company with Swedish roots and nearly 90 years of experience. The company is also active in Poland where its objective is to remain a leading market player, says Intrum Justitia's Client Services Director Jolanta Piasecka.

The debt collection market has changed markedly in recent years. What is your recipe for staying in business and meeting the ever more sophisticated needs of clients?
The market today requires more than just simple debt collection. That is why our company provides comprehensive debt management services that are tailor made to suit individual needs. Thanks to our many years of experience in most European countries we are able to prove top-quality services for both Polish clients and those doing business abroad.

What do you mean by comprehensive services?
We offer our clients a full range of services. That means managing the process of debt collection at every stage, starting from monitoring through to recovery prior to going to court, court proceedings, long-term debt surveillance and ending with purchasing debt.

Does this system work?
Our comprehensive experience shows that it is the most effective form of working with clients. We are a leader in this industry, and clients value our professionalism and commitment.

You mentioned your Swedish roots. How does this influence Intrum Justitia's business?
Intrum Justitia's many years of experience in Sweden has a lot of influence on the way our company operates on a daily basis. The secret to our success lies in our people and in the effectiveness of our services. Today the professionalism of debt collection negotiations is valued in Poland-even more so than the final outcome of these activities. We value "Swedish quality" and stability. We deeply believe that by offering our clients the best services available we will continue to be successful in Poland.

Every year we undergo many client audits in order to confirm the quality of our services. We are members of the Confederation of Financial Companies in Poland and fully accept its Code of Best Practice; every year we renew our ISO 9001:2000 Quality Assurance System Certificate.

Intrum Justitia Sp. z o.o., 41 Domaniewska St., 02-672 Warsaw
tel. 22 576 66 66, fax: 22 576 66 68
e-mail: info@intrum.pl
www.intrum.pl; www.intrum.com
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