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The Warsaw Voice » Business » October 28, 2009
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Closer to Customers
October 28, 2009   
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Despite the global economic downturn, the MAN Nutzfahrzeuge corporation keeps on investing to enlarge its production plants and expand its sales and service station chain.

The corporation Oct. 7 opened a new Customer Service Center at the MAN Bus factory in Tarnowo Podgórne near the western city of Poznań. The modern facility houses offices, conference rooms and logistics space on an area of 2,500 square meters under one roof. The center cost around 2.5 million euros to build.

"The new center is the next step in restructuring our operations in the production of wheelchair-accessible buses, an area of business that has been relocated from Salzgitter to Poznań and Starachowice," Lars Wrebo, a member of the management board of the MAN Nutzfahrzeuge Group, responsible for production, said at the center's launch. Buses produced at Poznań and Starachowice ply the streets of cities in both Poland and other countries in Europe and elsewhere.

The Customer Service Center provides MAN customers with comprehensive information on buses produced at Poznań and Starachowice and with consulting services involving bus maintenance. The center makes sure that customers' requests are taken into consideration when orders are carried out.

MAN is also busy expanding its service station network in Poland. In September, the company started building two service stations in Gdańsk and Wrocław. The new facilities, worth a total of 10 million euros, will open in June next year. The service stations will be accompanied by showrooms. Each station will be around 4,000 square meters in area and will have specialist garages with five maintenance and repair lines, a vehicle diagnostics line, and a car wash. There will also be a large warehouse well stocked with spare parts to guarantee quick and efficient service. Each Truck & Bus Center will create 45 new jobs.

Despite the financial and economic crisis, MAN has decided to enlarge its production facility at Sady near Poznań and invest in new service stations, thus consistently pursuing its development strategy in this country-all with a view to getting closer to customers.
Ewa Andrzejczak

For further information go to www.man-mn.com/presse
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