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The Warsaw Voice » Business » October 29, 2010
Business & Economy
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Amway Business Centre Near Cracow
October 29, 2010   
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Amway, one of the world’s largest direct selling companies, in October launched a business center in the town of Zabierzów near Cracow. The center will handle the company’s European operations.

Amway Business Centre Europe was set up to increase the efficiency of Amway’s operations through the integration and consolidation of some services in a single location. “This is a strategic investment for the company,” says Przemysław Siuda, the general director of the business center. “It will be providing IT and marketing services for Amway’s 25 markets in Europe. Its responsibilities will include the handling of orders and operations associated with entering data.”

It will take until the end of 2011 to relocate some operations from individual countries to the business center. Ultimately, the center is expected to employ around 200 people from Cracow and the surrounding area.

Mark Beiderwieden, senior vice-president and managing director at Amway Europe, said at the opening ceremony that Amway had chosen Cracow from among 30 locations in Europe. “Cracow is an excellent place to invest,” he said. “The most important advantages of this location include modern infrastructure and access to well-qualified workers who speak many foreign languages.”

In the past two or three years, business centers in Poland have undergone a metamorphosis. Until recently, they provided simple services. Now, they employ highly qualified staff and support strategic functions of their companies’ subsidiaries and external customers from across the world. There are around 300 such centers in Poland and they have already created 50,000 jobs.

Investors who are members of the Association of Business Service Leaders in Poland, the largest Polish organization of the SSC/BPO (Shared Services Centers/Business Process Outsourcing) sector, say it is thanks to its qualified labor that Poland has become the leading location in the region for business process outsourcing. The largest international corporations, like Hewlett-Packard, Shell, IBM, Infosys and Procter & Gamble, have made Poland the location for their business centers, which provide services in the area of finances, accounting, human resources, sales and marketing, as well as supplying chain management to their subsidiaries across the world and to external customers.
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