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The Warsaw Voice » Business » September 2, 2011
Business & Economy
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Polish Courier Offers New Service
September 2, 2011   
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One of Poland’s fastest expanding courier companies is offering a new service on the e-commerce market. Set up in 1994 as a wholly Polish-owned company, Opek Sp. z o.o. initially dealt mainly with product storage, bulk-breaking, shipment assembly and labeling services. In 1999, the company added courier services to its line. By 2010 the number of shipments delivered by Opek had risen from 410,000 in 2000 to 11.18 million. In the past two years the company has grown much faster than the Polish courier market as a whole.

Compared to other courier companies, Opek has one of the highest successful delivery rates—98.26 percent. The company has mainly institutional clients, but the number of private individuals using Opek services is rising.

High demand for e-commerce services was what encouraged Opek to undertake new marketing. “For quite some time we considered expanding our standard range of services by adding a new courier service, called Opek Paczka, which enables institutions and retail clients to send letters and parcels weighing up to 30 kilograms,” says Marek Opiński, director general at Opek. “By the end of the year we plan to launch around 100 outlets providing the service.”

At present, Opek has a 9-percent share of the courier market. The company has 41 branches, three sorting offices and a total storage space of 54,000 sq m. The average weight of shipments delivered daily by Opek is 1,000 tons. The company’s total revenue in 2009 was zl.185 million. It is estimated that the revenue will increase by around 8 percent thanks to the new service.
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