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The Warsaw Voice » Business » September 28, 2012
Business & Economy
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New Postal Operator Aims Big
September 28, 2012   
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Postal operator Speedmail aims to become the country’s largest alternative postal operator in handling mass correspondence for businesses.

Speedmail is one of the new operators eyeing Poland’s postal services market, which is set to be liberalized in 2013. At the moment, Poczta Polska has the dominant position on the Polish postal services market and a monopoly on providing a number of services. After the market opens up next year, independent operators will be able to expand and challenge Poczta Polska.

Speedmail, which is part of the Emerson Direct Communication group, plans to build its position on the Polish market by offering new services.

“We are trying to keep up with businesses and even act ahead of their expectations,” says Janusz Konopka (pictured), CEO of Speedmail. “This is part of our preparations for the liberalization of the market. In various fields, we are trying to maximize our competitiveness to make the most of the opportunities offered by a free market. Our goal is to become the country’s largest alternative postal operator for the business sector.”

Speedmail was entered in the register of Polish postal operators by the Electronic Communications Office in September last year. Since then it has introduced a number of services that were new to the market. These include registration of letters sent, monitoring of the process of delivering correspondence based on a GPS system, and professional delivery of contracts on behalf of clients. With the services offered by Speedmail, business customers can monitor the whereabouts of their shipments, the company says. Previously, only customers using courier services could do that.

Customers can also monitor the delivery process via a GPS system, thanks to which it is known when the mailman visited a given address. The operator has also introduced a service called Professional Delivery of Contracts (PDC): specially trained company employees handle the signing of documents on behalf of clients, make sure that forms are completed correctly, help the person filling out the form, and can even certify that the data is accurate.
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