The optimistic mood 29 November 2002 At the beginning of last year, most certifying units operating in Poland recorded one of the highest ever increases in the number of issued certificates. Representatives of the certifying bodies said at that time that the boom would continue. They were right.
A Standard for Many 29 November 2002 In an atmosphere of growing competition, possessing a quality management certificate from the ISO 9000 series, or another management certificate, is becoming not a matter of prestige for companies, but rather of survival.
A History of Quality 29 November 2002 The expanding international cooperation between developed countries like the United States, Germany, Great Britain, France, Canada and Japan has necessitated the standardization of market regulations and principles, in order to ensure the highest quality of products and services.
The ABCs of Quality 29 November 2002 Concerning the issue of quality management, an initial model has to be accepted. This model divides the management cycle into a sequence of activities performed according to the structure called Deming's Circle, after its author E.W. Deming.
How to Choose a Certifying Body 29 November 2002 Poland is a very promising market, testified by the fact that the world's most important certifying firms have branches here. However, the rapid development of certification in Poland is also a threat to quality systems.
Choosing a Certificate 29 November 2002 Awareness among Polish entrepreneurs concerning the introduction of certification has been growing every year, reflected in the increasing popularity of quality systems, and especially interest in the ISO 9001 Quality Assurance Standard.
How to Lose a Certificate 29 November 2002 Since 1993, the number of ISO 9000 quality management system certificates-obtained by firms in both Poland and elsewhere-has grown by leaps and bounds. Not much is being said, however, about the reverse process involving companies losing their certificates.
This trend has intensified in recent years.
Evaluating Efficiency 29 November 2002 In many companies there is a position of "board of management representative for quality management systems." His or her role and influence on the system of administering a company differs from firm to firm. Hence the question of how to evaluate their efficiency, the more so as some aspects of their work are frequently ignored.
HACCP - Safe Food 29 November 2002 Uno Fresco Tradex (UFT), a Polish firm operating for over a decade, was created January 1999 by the merger of PHZ Fresco, dealing with the distribution of bulk nuts and dried fruit since 1990, and Uno Tradex, dealing with bulk-breaking and sale of packed nuts and raisins since 1991.
Quality Management in Local Administration 29 November 2002 The world's first ISO 9001 certificate in public management was awarded in 1995 to the Canadian city of Saint-Augustine de Desmonres, with a population of 15,000, belonging to the Municipality of Quebec City. From that moment interest in the implementation of quality assurance systems in accordance with ISO standards as well as Total Quality Management (TQM) has been growing at all levels of public administration.
Rewarding the Residents 29 November 2002 Daniela Lampert, the secretary of Rybnik city and commissioner for quality control talks to Wojciech Jankowski.
Quality Comminuty 29 November 2002 Michał Kaczmarczyk, the mayor's commisioner for the system of quality control for the City Office in Szczecin.
The idea to introduce the ISO system was formulated along with the foundation of the Client Service Office (BOI) incorporating the whole service for the inhabitants of Szczecin-from the simplest matters to more complicated ones, like the registration of vehicles, receipt of identity cards or driver's licenses.
Raising the Standards 29 November 2002 Tadeusz Buchacz, director of the Umbrella project, talks to Agnieszka Domańska.
An Issue of Quality 29 November 2002 Elżbieta Krodkiewska-Skoczylas, president of the Polish ISO 9000 Forum Club, talks to Wojciech Jankowski.
Promotion of Quality Management 29 November 2002 The Polish Agency for the Development of Entrepreneurship (PARP) offers two subsidy programs for entrepreneurs interested in the introduction of quality management systems in their companies.
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